“This is very annoying and started happening to me a few days after the latest update. When starting the desktop app, it often stays on a black screen for a long time (longer than usual) and won’t load anything for minutes. I often have to force close the app with the task manager. While it’s on a black screen it often shows 0% processor usage and a low amount of MB. Is there any fix for this?” – from Spotify Community
Is there anything more annoying than your Spotify staying on a black screen when you’re trying to play music from Spotify? When you don’t have a clue what’s causing the problem, the result is double the frustration. It’s a common issue that most users would encounter in the process of using Spotify to play music.
So, how to fix Spotify’s black screen issue? In fact, Spotify doesn’t give an official method to help its users to solve this issue. If you still don’t find a solution to Spotify app black screen, just follow these simple steps in this post. Here we’ll find several methods to help you fix the issue of Spotify’s black screen.
Part 1. Methods to Solve Spotify Black Screen Issue
Whether you meet Spotify black screen Windows 10 or Spotify black screen Mac, then the process of enabling your Spotify to the normal with the methods is as follow:
Solution 1: Check Network Connection and Restart Spotify
The most direct solution to Spotify’s black screen is to check your network connection and then run Spotify on your computer again. So, just try to check the network connection on your computer by following the below steps.
Don Windows:
Mataki na 1. Zaɓin Fara button then find Saituna and click it.
Mataki na 2. In the pop-up window, select Network & Internet .
Mataki na 3. Zabi Status and check the current connection status.
Don Mac:
Mataki na 1. On your Mac, choose Apple menu > Zaɓuɓɓukan Tsari , then click Network .
Mataki na 2. Select the network connection you want to check in the list at the left.
Mataki na 3. Check the status indicator next to the connection and make sure it shows green.
Solution 2: Uninstall and Reinstall Spotify on the Computer
If your Spotify still stays at a black screen, the problem isn’t an Internet connection on the computer and could be fixed with the reinstall. You could try to uninstall the Spotify app on your computer and then reinstall it again. Here’s the tutorial:
Don Windows:
Mataki na 1. Kaddamar Kwamitin Kulawa on your computer by searching for it in your search bar.
Mataki na 2. Danna Programs button and then click the Uninstall a program button under Shirye-shirye da Features .
Mataki na 3. Scroll down to find the Spotify app from a list of applications and right-click on the Spotify application then choose the Cire shigarwa zaɓi.
Mataki na 4. Then the Spotify app will be removed from your computer and you can launch Microsoft Store to install the Spotify app on your computer again.
Don Mac:
Mataki na 1. Locate the Spotify app by clicking Aikace-aikace in the sidebar of any Finder window. Or use Haske to find the Spotify app, then press and hold the Command key while double-clicking the Spotify app in Spotlight.
Mataki na 2. To delete the Spotify app, just drag the Spotify app to the trash, or select Spotify and choose Fayil > Matsar zuwa Shara .
Mataki na 3. Then you’re asked for entering the password of an administrator account on your Mac. This is just the password you use to log in to your Mac.
Mataki na 4. To delete the Spotify app, choose Mai nema > Shara mara komai . Then try to log in to Spotify with your Spotify account again and your problem will be solved.
Mataki na 5. Navigate to Spotify’s official website and try to install the Spotify application on your computer again.
Solution 3: Disable Hardware Acceleration on Spotify
The settings of Hardware Acceleration on Spotify also influence the use of your Spotify. To fix this black screen issue, you could simply disable Hardware Acceleration within the app with the below steps.
Mataki na 1. Launch Spotify on your computer then click your account name.
Mataki na 2. Zaɓi Saituna and you’ll enter a new page on Spotify.
Mataki na 3. Scroll download to the bottom and click SHOW ADVANCED SETTINGS .
Mataki na 4. Find Enable Hardware Acceleration and go to turn it off.
Solution 4: Delete Spotify AppData Folder on the Computer
Sometimes, you could focus on the AppData folder of Spotify on your computer. If there is an error with the AppData folder, your Spotify would black screen. To enable Spotify to return to normal, just delete the AppData folder in the Spotify application.
Mataki na 1. Go to “C:Users#USERNAME#AppDataLocalSpotify” in your file browser.
Mataki na 2. Find the AppData folder in the Spotify application then delete this folder. Or you can directly search for this folder to delete it.
Solution 5: Remove Redundant Spotify Processes
Except for deleting the AppData folder, the redundant process of Spotify on your computer could also make your Spotify become a black screen. If you launch many Spotify apps at a time, you could try to remove redundant Spotify to fix the black screen issue.
Don Windows:
Mataki na 1. Press “ Ctrl-Shift-Esc ” to open the Task Manager then click the Process tab.
Mataki na 2. Right-click Spotify and select End Process in the task list of apps.
Mataki na 3. Danna End Process again in the confirmation window.
Don Mac:
Mataki na 1. Press Command + Space or click Spotlight to search for Kula da Ayyuka .
Mataki na 2. In the Activity Monitor app on your Mac, under the Process Name list, select Spotify .
Mataki na 3. Danna Tsaya button in the upper-left corner of the Activity Monitor window then choose Bar .
Solution 6: Use Spotify Connect to Access Spotify Music
In some cases, your Spotify blacks out on one device while working well on another one. To return Spotify to normal, you could try to use the feature of Spotify Connect to enable your Spotify to work and play your favorite songs.
Mataki na 1. Fire up Spotify on your phone and computer.
Mataki na 2. Click the Connect button on Spotify for mobile or desktop.
Mataki na 3. Select a device to listen to songs from Spotify.
Part 2. Ultimate Method to Fix Spotify Black Screen Issue
Still, bothered by Spotify’s black screen on your Windows or Mac computer? You could try to adopt a different method, that is, to use a third-party tool called MobePas Music Converter . It is an easy-to-use yet professional music downloader and converter for Spotify users. With this tool, you can download music from Spotify in six universal formats.
Use MobePas Music Converter to save unprotected Spotify music files, then you can transfer those downloads to other media players for playing. So, even though your Spotify stays on a black screen, you can still access songs from Spotify and listen to them on your device. Now download Spotify songs with MobePas Music Converter in 3 steps.
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Step 1. Add Spotify songs to Spotify Music Converter
Launch MobePas Music Converter then it will load the Spotify app on your computer automatically. Navigate to your library on Spotify and select songs which you want to listen to. Then you can either drag and drop them to MobePas Music Converter or copy and paste the URL of the track.
Step 2. Select the output format for Spotify music
Now you’re required to complete the settings of the output audio. Just click the menu bar then choose the Abubuwan da ake so option. Switch to the Maida window, and you could choose the output audio format. Besides, you also could customize the bit rate, channel, and sample rate for better audio quality. Remember to click the Ok button to save the settings.
Mataki 3. Fara download music daga Spotify
Back to the interface of MobePas Music Converter then click the Maida button at the bottom right corner. Then MobePas Music Converter starts to download and convert music tracks from Spotify to your computer. Once the conversion is made, you can browse all the converted songs in the converted history by clicking the Maida ikon.
Kammalawa
The methods mentioned above are supported to address the Spotify app black screen issue with ease. If you’ve tried out all the solutions in the first part, you could seek help from MobePas Music Converter . All the songs from Spotify can be downloaded by MobePas Music Converter. Then you can play Spotify songs without the Spotify app and don’t need to worry about the Spotify app black screen issue.
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